If you are a customer, you can write about your own experience, no hearsay

It has to be fair and genuine.

Business owners and their staff members may reply to reviews

We use automated filters and manual moderation to detect suspicious or fake reviews. Users may also be asked to provide proof of purchase or interaction. Businesses and users can flag reviews they believe violate our policies.

Absolutely. Businesses can publicly respond to reviews to thank customers or address concerns. We believe open dialogue helps build trust and transparency between businesses and their customers.

Yes, you can edit or delete your review at any time by logging into your account. We believe in giving users full control over their feedback.

Negative reviews are a part of honest feedback. We encourage businesses to respond professionally and use the feedback to improve their services. We do not remove reviews unless they violate our content guidelines.

Businesses are ranked based on a combination of factors, including review volume, recency, and average rating. Sponsored listings are clearly marked and do not affect organic rankings.

If you believe a review is fake, abusive, or violates our terms, you can report it by clicking the “Report” button next to the review. Our moderation team will review it and take appropriate action.